Why you should always keep records of your customer purchases and activity
Why you should always keep records of your customer purchases and activity Recently, a disgruntled member of my monetized Facebook group complained about my rule against businesses being able to recommend themselves. I don’t allow businesses to recommend...
What to do about Facebook group members who ask for money or gift cards
What to do about Facebook group members who ask for money or gift cards Have you ever gotten a post like this…? From a member with a name like… Nana Pierre and a totally impersonal profile pic like this? And a featured image that looks like it’s...
How I responded to an angry group member about my “no self-recommendation” rule
How I responded to an angry group member about my “no self-recommendation” rule I run a local community Facebook group and as you can imagine, members frequently post requests for help with all sorts of things – home repairs, cleaning services, etc....
What to do about Facebook group members who block admins
What to do about Facebook group members who block admins Group members will block you and other admins/mods. Don’t tolerate it. Make sure it is clear in your group rules that people who block the admin or the sponsoring Facebook page will be removed (then,...